Allow our professional remote patient care coordinators to provide consistancy in setting up patient exams and follow-ups, appointment confirmation or modification, and other scheduling and support needs. For an efficient practice-to-patient communication pipeline, hire a vetted and trained virtual patient care coordinator.
How our remote patient care coordinators stand out for your healthcare practice:
Highest Retention Rates
Thorough Vetting Process
Previous Experience + Specialized Training
Remote Medical Professionals
Why Hire a Remote Patient Care Coordinator for your Medical Practice?
Our virtual patient care coordinators ease the burden of important, but routine, day-to-day responsibilities of your practice and serve as constant advocates for your patients. Some medical office tasks require a physical presence, but many care coordination duties can be completed with an exceptional degree of quality and consistency by one of our remote medical professionals.
A DoctorsVA virtual patient care coordinator provides a professional, low overhead option for patient communication duties, such as appointment scheduling, care plan management, and patient education and support. They are also able to effeciently perform medical clerical tasks with privacy and consistency including EMR management or help with billing and insurance. These virtual professionals ease the burden of important, but routine, day-to-day responsibilities for your practice and serve as constant advocates for your patients.
Coordinate care plans across multiple healthcare providers
Schedule and manage patient appointments
Facilitate communication between patients, families, and healthcare teams
Monitor patient progress and adherence to treatment plans
Provide patient education and support
Manage referrals and transitions of care
Coordinate home health services and equipment needs
Assist with medication management and reconciliation
Help patients navigate insurance and billing issues
To be sure you receive the very best, our candidates already have 2 years of verified experience in the medical field, HIPAA compliance certification, and complete our in-house remote work training program that has consistently produced excellent virtual medical employees. We conduct performance evaluations and assist our selected candidates with opportunities to update skills as they continue to progress in the field. Aside from background and reference checks, we use personality tests to illuminate another dimension of your virtual medical worker that helps facilitate a seamless fit into the nuances of your practice.
Virtual Patient Care Management: The DoctorsVA Difference
We take care of all of our virtual assistants so they can happily take care of your patients.
97% Retention Rate
HMO PTO benefits
Higher than average regional wage
Opportunities for professional growth
You read that right, less than 3% of our appointed virtual professionals leave their positions once placed and here’s why. Our remote medical assistants enjoy HMO and PTO benefits that are paid for by DoctorsVA and they enjoy a higher wage than the regional standard. Opportunities for professional growth instill a sense of progress and purpose in our virtual assistants, producing a motivated and skilled employee. Our process and practices work and have resulted in a rate of retention that speaks to the satisfaction of our virtual medical assistants and the medical professionals they work with.
Improve patient satisfaction and outcomes with our dedicated care coordinators. Complete the form to get a free quote and find out how we can help manage your patient care more effectively.
