A DoctorsVA medical virtual assistant is a highly trained and qualified front office task magician who will competantly handle all of the administrative duties for your practice. From streamlined appointment scheduling, EHR management, billing and much more, find out what our medical virtual assistants can offer your practice… at a fraction of the price of an on-site assistant.
Why Hire A Virtual Assistant For Your Medical Practice
Hiring a virtual assistant for your medical practice offers numerous benefits:
Lower overhead costs
Flexibility
Availability
Scalability
Not only do our carefully selected medical scribes boast a minimum of 2 years’ experience in the medical field, we also pair scribes with practices based on personality and their experience in certain medical specialties where they will be most beneficial and easily integrated. DoctorsVA also maintains strict protocols that exceed industry standards for patient data protection, in complete compliance with HIPAA.
Skilled
Efficient
Consistent patient interactions
A virtual medical assistant provides your practice with a constant, helpful voice that your patients can count on to guide them through everyday, front office interactions like booking an appointment or verifying insurance information. Our virtual assistants are selected for their skill in front desk management and customer interaction, so if you are looking to balance clerical efficiency with a personal touch, then a virtual medical receptionist is a low-cost option.
Hands-On vs. Remote
Traditional Staff vs. Virtual Medical Assistants
When comparing traditional in-house staff to virtual medical assistants:
Traditional Staff
Require physical office space and equipment
Fixed schedules and limited availability
Higher costs due to salaries, benefits, and overhead
May have productivity fluctuations and downtime
Limited to local talent pool
Virtual Medical Assistants with DoctorsVA
Work remotely, saving on office space and equipment
Flexible schedules with potential for 24/7 coverage
Cost-effective with no benefits or overhead expenses
Consistent productivity and easy scalability
Access to a global talent pool with diverse skills
Virtual assistants offer a modern, efficient solution that aligns with the evolving needs of medical practices, providing flexibility and cost savings without compromising on quality of service.
Our medical virtual assistants are versatile professionals capable of handling a wide range of tasks:
Appointment scheduling and management
Patient registration and intake
Medical billing and coding support
Insurance verification and authorization
Electronic Health Record (EHR) management
Medical transcription and documentation
Patient follow-up and care coordination
Handling general patient inquiries
Managing medical office correspondence
Assisting with inventory management
Ensuring Top Quality
Our Vetting Process For Medical Virtual Assistants
At DoctorsVA, we maintain strict standards in selecting our medical virtual assistants:
2 year med exp
Background, reference, personality check
HIPAA compliance certification
Remote work evaluation and training
We conduct performance evals and update skills
To be sure you receive the very best fit for your practice, our candidates already have 2 years of verified experience in the medical field, HIPAA compliance certification, and complete our in-house remote work training program that has produced excellent virtual medical employees. We conduct performance evaluations and assist with opportunities to update skills as they continue to advance in the field. Aside from background and reference checks we use personality tests to illuminate another dimension of your remote medical assistant that helps facilitate a seamless fit into the nuances of your practice.
What Sets Us Apart From Other Virtual Medical Assistant Companies
DoctorsVA stands out in the virtual medical assistant landscape:
We handle benefits
Competetive regional wage
Opportunities for professional growth
High rate of retention
We take care of our virtual medical assistants because a happy employee is better for everyone. Our virtual receptionists enjoy HMO and PTO benefits that are paid for by DoctorsVA and a higher wage than the regional standard. Opportunities for professional growth instill a sense of progress and purpose in our candidates, producing a motivated and skilled employee. Our process and practices work and have resulted in a rate of retention that speaks to the satisfaction of our virtual medical assistants and the medical professionals they work with.
Free Quote for Professional Medical Receptionist Services
Enhance your practice’s efficiency with our top-notch medical receptionists. Complete the form today to get a free, customized quote and see how we can help streamline your front office.
